I'm a conscientious, hands-on manager with 15+ years at Fitzpatrick Referrals —
a state-of-the-art veterinary referral hospital in Surrey. I started as an Accounts
Assistant in 2010 and was promoted to Finance Manager in 2016. In that time the
business grew from around 35 staff and £2–3m turnover to 150+ people and £9–10m.
I don't manage from a spreadsheet alone. I spend time in different departments so
I understand how work actually flows and what the numbers mean on the ground. That
helps me improve processes, coach people, and make better decisions — whether I'm
running management accounts, resolving a client complaint, or stepping in for the
Hospital Director.
I'm studying CIMA, use Python and advanced Excel to automate reporting, and build
personal projects (Learning Forge, a children's book series) that keep my planning
and communication skills sharp. I'm now looking for hospital / operations management
roles where financial rigour and practical leadership matter equally.
Experience
- Finance Manager Jan 2016 — present
-
Fitzpatrick Referrals Ltd, Surrey — specialist veterinary referral hospital.
Lead a team of five (credit control, purchase & sales ledger, insurance claims).
Own management accounts through to statutory stage; lead audit preparation each year.
Deputise for the Hospital Director; handle operational complaints, IT authorisation,
and cross-department support. Maintain RoboVet practice management system, pricing
reviews, stock take, and the reporting suite used across the hospital.
- Accounts Assistant Jan 2010 — Dec 2015
-
Fitzpatrick Referrals Ltd, Surrey. Purchase ledger, reconciliations, sales ledger,
then insurance claims and credit control. Progressed quickly through AAT studies
and growing commercial responsibility.
Key achievements
- Promoted from Accounts Assistant to Finance Manager within six years
- Supported 4× growth in headcount and turnover while maintaining financial control and reporting
- Led replacement of the practice management system — installed and rolled out over an Easter bank holiday weekend
- Built credit control, invoicing, sales analysis, and management reporting systems still used across the business
- Deliver internal training on Excel, IT, and clinical systems; coach team members to develop in role
- Primary audit contact — preparation, supporting schedules, and liaison with auditors on site
Skills & qualifications
- Leadership — team management, coaching, training, deputising for senior leadership
- Hospital & operations — complaints, client escalation, cross-department coordination, stock & pricing
- Finance — management accounts, statutory prep, VAT, cashflow, credit control, audit
- Systems — RoboVet PMS, Sage (15+ years), Xero (Certified Advisor), SQL / Access
- Analysis & automation — advanced Excel, VBA, Python for reporting and data analysis
- Qualifications — AAT Level 3/4; CIMA (in progress, Kaplan distance learning)
Personal projects
Built outside work — evidence of continuous learning, structured thinking, and communication:
- Learning Forge — education product, planned and built from scratch
- Children's book series — author & illustrator (site coming soon)
- Consulting — selective product and learning-design work
Contact & elsewhere
Download CV (PDF) ↓